MOTOROLA SOLUTIONS TEAM COMMUNICATIONS FROM WIRELESS
It takes smiling, calm and helpful staff to deliver outstanding guest experiences, day-after-day. Happy and relaxed guests post five-star reviews on social media and come back. At the heart of everything is seamless, reliable, instantaneous communication, connecting the teams that work together to delight guests at every moment.
Wireless can help connect your staff instantly, without boundaries and with more information at their fingertips. You can enrich your communications with data and applications designed to simplify your communications and workflows. Improve your staff awareness with indoor location tracking and alarm management. Keep your communications secure with wireline integration for encrypted talkgroups across radio and broadband. And you can ensure safety with man down and lone worker functionality. Integrate new and current software applications within the Motorola Solutions’ ecosystem so your staff can focus less on their communications systems and devices and more on serving the guest in front of them. Better team communications can help your staff elevate the guest experience – so that they not only become repeat customers, but your best reviewers and advocates.
GUEST SERVICES MANAGER
Motorola Solutions Team Communications from Wireless can connect your teams on every floor, in every building and at every corner of the most ambitious hotel, resort or large venue. Staff are knowledgeable and responsive and work order changes are communicated clearly, and in an instant. Guest satisfaction scores soar because excellent team communication transforms guest experiences.
“One of the WAVE benefits we have seen is removing all boundaries from a communication perspective, so whether an employee or supervisor needs to speak to their direct manager across the city or across the country, those boundaries have been removed. They are able to support customer service in a much better way.” - Executive Director of Enterprise Telecommunications, MGM Resorts
“Hotel executives have told Hospitality Technology that keeping pace with rapidly escalating guest expectations is the number one challenge facing their technology teams." - Lodging Technology Study 2016, Hospitality Technology
“Almost 80% of radio users...say having fast, immediate group communication is important in their business environment.” - 2016 Motorola Solutions Commercial Survey
“50% of travelers have written an online review in the last 12 months.” - Phocuswright’s U.S. Traveler Technology Survey Sixth Edition
Wireless operates seven locations spanning the Mid-Atlantic. We have earned Motorola Elite Partner status and are continually recognized for our expertise and success in delivering innovative mobile and communications solutions that connect customers with critical information in the moments that matter. With over 20 years of experience providing service to many Government Agencies and Business Enterprises, you can be sure that Wireless has the technical expertise to build a solution that fits your needs.